Corporate

Happy New Year!

With the start of a new year, it is common to reflect on where we’ve been and to resolve to make improvements in the year ahead. In business, it is often a time to deploy new applications or infrastructures, or to test and monitor the performance, scalability, and quality of existing applications and systems—with the customer’s quality of experience in mind.

In this issue of Catalyst, we share ways Empirix can help your organization meet its resolutions—whatever they are.

You’ll gain a unique perspective on Speech Self Service, a technology you may be considering as you plan for 2007 and beyond. You’ll also learn how Hammer On-Call can now help Avaya contact center solutions perform under even the highest of calling volumes, and how Hammer for IMS now delivers advanced feature testing, load testing, and analysis of IMS applications.

In our Q&A with Empirix Senior Consultant Colin Mason, you’ll discover how eLoadExpertSM, a hosted performance testing solution, can help you ensure the best possible online experience for your customers in the year ahead.

Plus, you’ll read about three Empirix customers—the Knights of Columbus; broadband services company Speakeasy; global systems integrator Serene Corporation; and cable operator BendBroadband — who have realized some of their own goals with Empirix solutions.

We’re looking forward to the new year, and as always, one of our most important goals remains a steadfast commitment to you. Please feel free to let us know what you think about Catalyst by sending your input to catalyst@empirix.com.

Moving Beyond “One Size Fits All”: A Q&A with Colin Mason, Senior eLoadExpertSM Consultant

Thanks to Empirix’s commitment to helping organizations adopt complex communications solutions with confidence, no Empirix customer ever has to go it alone. This is particularly true for those customers who take advantage of eLoadExpert, a fully managed, state-of-the-art performance testing service that combines highly experienced consultants, powerful testing software, and a customizable approach to testing.

In this article, Empirix’ Senior eLoadExpert Consultant Colin Mason describes the eLoadExpert service and shares his perspective on the value it brings to customers.

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Speakeasy Simplifies Communications with Empirix

Speakeasy is one of the nation’s largest independent broadband services companies. According to Speakeasy CEO Bruce Chatterley, providing exceptional Quality of Service is a top priority and one of the factors fueling the company’s swift growth in the small business and home office markets it serves. To meet this goal, Speakeasy has begun to monitor its VoIP network with Empirix’s Hammer XMS, a carrier-class monitoring and analysis solution used to ensure that service quality meets the high standards their customers demand. “A key focus for Speakeasy is simplifying VoIP and broadband while giving the best customer support in the industry. We do this by staying ahead of the technological curve and providing unparalleled service,” said Chatterley. “Proactive monitoring of network quality is a best practice that too few service providers have embraced. Our evaluation found that Empirix has the deepest expertise and the best product offering available, and we’re very proud to be working with them to ensure a great experience for our customers.”

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Empirix Named One of the “Fierce15” VoIP Companies of 2006

For the second year in a row, Empirix has earned FierceVoIP’s Fierce15 distinction. The annual Fierce15 list honors the fifteen most innovative companies in the rapidly growing VoIP industry.

FierceVoIP is a bi-weekly email newsletter covering news on the emerging VoIP industry and providing more than 32,000 subscribers with an authoritative briefing on the week’s top VoIP stories and marketplace developments.

“FierceVoIP congratulates Empirix on being named as one of the Fierce15 for the second consecutive year,” said Dan Rosenbaum, editor of FierceVoIP. “Empirix’s testing solutions are critical to helping companies feel confident about deploying new VoIP technology, and its monitoring solutions ensure the ongoing reliability and quality of next-generation services such as VoIP and IMS. The company continues to make an impact on the VoIP industry through its strong leadership and creative vision, and we’re happy to have them back on the list again.”

Read the press release