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VoIP and IMS Testing and Monitoring |
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Empirix Wins VON Magazine Innovator Award
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Award winners represent “the future of Internet communications”
Empirix has been recognized as a winner of the inaugural VON Magazine Innovator Awards. Building on the legacy of the Pulver 100, the VON Innovator Awards have evolved to recognize start-ups and publicly-traded companies that represent the future of Internet communications.
“The winners of the VON Magazine Innovator Awards should take pride in their accomplishments, and we’d like to thank everyone who submitted a nomination,” said Doug Mohney, editor-in-chief of VON Magazine and chairman of the awards program. “The scope of the nomination process was extensive, and the quality of submissions was impressive, illustrating a significant level of development and innovation throughout the industry.”
To learn more about this award, we invite you to read:
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TNCI Selects Empirix for VoIP Service Monitoring
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Hammer XMS provides call management, quality measurement, and advanced reporting capabilities
TNCI, a national communications provider, has selected Hammer XMS to help ensure the highest quality voice and data services for its customers.
Empirix’s Hammer XMS VoIP monitoring solution offers TNCI a robust set of features designed for call management, quality measurement, and advanced reporting. For example, Hammer XMS proactively alerts TNCI if thresholds for call quality and performance are not met so support engineers can rectify problems before users experience quality issues.
“The TNCI deployment of Empirix’s Hammer XMS platform is evidence of the commitment that we have to delivering the highest quality VoIP business-dial-tone service available,” said Josh Ploude, TNCI Director of Network Architecture. “We are excited about the state-of-the-art active and passive monitoring methods that are driven by the Hammer XMS solution, and there is no doubt that this capability to manage voice quality anywhere on the network has become a differentiating factor in our VoIP product deployments.”
Read the complete press release
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Empirix Expands into Middle East with Partner Verscom International
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Verscom now offers Empirix’s Hammer Test and Monitoring Platform
Verscom International, a next-generation IP Services enabler and solutions provider in the Middle East and North Africa, has added Empirix’s Hammer Test and Monitoring Platform to its telco solutions eco-system, allowing its service provider customers to leverage Empirix’s award-winning solutions for pre-deployment testing, network performance management, and diagnostic troubleshooting.
Verscom will begin by offering Empirix’s Hammer Test and Monitoring Platform in Turkey, Jordan, Pakistan, Saudi Arabia, Egypt, Bahrain and the United Arab Emirates (UAE).
“Verscom is committed to offering its customers the best solutions available,” said Gurkan Ozturk, vice president of Global Sales & Marketing at Verscom. “Empirix is the kind of company that takes the time to listen to its customers, creating products and solutions that fill a void in the market just like we do, which creates a promising synergy for our clients. Companies like Empirix, with foresight into the industry and the technical expertise to back it up are the kind we want to work with—and we’re looking forward to a successful partnership.”
Read the complete press release
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Empirix Advances NGN Interoperability and Deployment Readiness
at IMS Forum Plugfest™ IV
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Company engages its technology in fourth straight Plugfest event
IMS Forum’s IMS Plugfest™ IV—“Triple Play, OSS/BSS and Billing”—was held on February 25-29 at the IMS Interoperability Lab at UNH. Empirix participated with a number of its products in the test sessions, including the Hammer G5 and Hammer Call Analyzer.
The IMS Forum’s Plugfest IV is the fourth in a series of events designed to develop reliable interoperability and certification for IP Multimedia Subsystem (IMS) services and applications. Because of IMS Plugfests, service providers can be confident that they can deploy their IMS NGN investments quickly and effectively.
“As one of the frontrunners in the IMS adoption process we understand the unique challenges involved in bringing IMS into a company’s infrastructure,” said Gordon Eddy, senior director, Product Management at Empirix. “It’s become quite clear how important testing and monitoring are for IMS to be implemented successfully. That’s why trying a variety of scenarios at these Plugfest events, while having an opportunity to analyze the outcomes, has become so valuable.”
Read the complete press release
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Free new poster: Ensuring Quality IMS Products and Services Reference Guide
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Do you need help deploying IMS? Empirix offers a range of Hammer Testing and monitoring solutions designed to ensure the quality and performance of your NGN/NMS products, services, and networks throughout the entire development and deployment lifecycle.
And, Empirix’s new poster—Ensuring Quality IMS Products and Services Reference Guide—is a valuable resource that can help you overcome the challenges of implementing and deploying IMS devices, networks, applications, and services.
Request your free poster now!
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Tips and Tricks
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Knowing how and when to use Number of Samples for setting SNMP threshold for Hammer XMS
Hammer XMS provides the ability to define a statistics threshold for SNMP traps. One of the options is Number of Samples. To explain Number of Samples we first need to understand how the SNMP engine functions. The SNMP engine gets statistics from the Stats Engine at a hard coded rate of once every minute. This value can not be changed. So, when setting Min/Max values for typical thresholds the values returned will be those that occurred within the past minute:
Example 1: SIP Packets Threshold: Min 100 - Max 200 - Number of Samples 1 - value returned for 1 minute sampling period = 150 >>> the value is within the Min/Max range so no Trap is sent.
Example 2: SIP Packets Threshold: Min 100 - Max 200 - Number of Samples 1 - value returned for 1 minute sampling period = 50 >>> the value is below the Min range so the SNMP engine will send a trap to the specified address(s) indicating the value is below the range for the specified MIB
Example 3: SIP Packets Threshold: Min 100 - Max 200 - Number of Samples 1 - value returned for 1 minute period = 250 >>> the value is above the Max range so the SNMP engine will send a trap to the specified address(es) indicating the value is above the range for the specified MIB. Once a state has been changed it will send ONE trap to indicate the value is Above or Below the specified range, and report what the returned value was during the sampling period.
The next trap it will send out is one to indicate the value has returned to the acceptable range - the "all is well trap". IMPORTANT NOTE: The SNMP engine will NOT send a trap if the value goes directly from an Above state to a Below state, or a Below state directly to an Above state. It MUST return to the acceptable range before it will send out another trap. When setting the thresholds you want to make sure you do not specify too short a range between Min and Max to try and avoid the possibility of a value flip flopping between Above and Below.
Example 4: SIP Packets Threshold: Min 100 - Max 200 - Number of Samples 5 - past 5 samples were 150,150,150,150,150 - Average value returned for past 5 samples = 150 - in this scenario the SNMP engine will use the Average value for the last 5 sampling periods (past 5 minutes) to calculate if the Min/Max value has been exceeded - since the average value is within the acceptable range, no trap will be sent unless it is returning to a Good state from an Above or Below state.
Example 5: SIP Packets Threshold: Min 100 - Max 200 - Number of Samples 5 - past 5 samples were 500,0,0,0,0 - Average value returned for past 5 samples = 100 - since the average value is within the acceptable range, no trap will be sent unless it is returning to a Good state from an Above or Below state. IMPORTANT NOTE: In this scenario you can see a that using Average counts for Thresholds will not provide the information that is desired. In fact, the customer would most likely want to know if a value was returned that was 2.5 times the acceptable Above value, as much as they would want to know about the 4 successive values returned which were well under the acceptable Below range. However, the returned Average value returned would indicate an "all is well" value and no trap would be sent.
The main purpose of Number of Samples was to allow the user to broaden the range of the sampling period, but an average count is not useful in a use case like this and should be avoided.
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Upcoming Events
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See us at one of these upcoming shows!
Cisco Toolapalooza
16-17 Apr 2008
Cisco Systems Inc., Building #9
San Jose, CA USA
ANGA Cable Show 2008
27-29 May 2008
Cologne, Germany
Empirix presentation:
Ensuring VoIP Service Quality – Exceeding the Customer’s Expectations
- Dan Teichman, Senior Product Marketing Manager
Thursday, 29 May 2008, 11:00am – 12:15pm
VON Virtual Tradeshow
May 7-8, 2008
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