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Empirix: Mastering complexity for companies around the globe

Empirix is the recognized leader in delivering end-to-end network performance visibility, empowering our clients to improve business performance through solutions that enable you to proactively preempt problems by predicting the customer communication experience. We enable organizations worldwide to accelerate the development, deployment and profitable operations of new, fluid, and complex communications by validating the quality of user experience and overall performance of networks and applications.

Since 1992, the world’s largest Telecommunication and Service Providers, as well as IT and Enterprises have known that they can trust us to offer the clarity they require to understand and even forecast the customer experience. Empirix has deep knowledge about complex customer communication technologies – voice, video, mobile, web, fax, IM, presence, unified communications, IP technologies, VoIP, IMS, NGN, and more. We supply a single, integrated architecture that enables data sourcing, collection, aggregation, analysis, information generation, and presentation to work together in harmony. Our commitment to quality in everything we do sets the standard for the industry.

The Empirix Advantage

However our leadership is measured – customers, sales, deployment sizes, market share, market growth, global presence, product awards, thought leadership, and/or industry accolades – Empirix is a cut above the rest and we work to make sure we remain so every day. We got there one customer at a time, delivering superior solutions to solve their most pressing service quality problems and quickly translating that into concrete business value.

Unrivaled Product Innovation

  • We can prescribe the right product solution for your specific need. The Empirix product offerings are unrivaled in terms of breadth and depth. Only Empirix can offer solutions across the entire system lifecycle, from development to commissioning and on-going production. Empirix products are also widely known for their quality, flexibility, and scalability, proven daily by the world’s largest service providers, enterprises, and equipment providers.
  • Preempt, Perform, Predict. Empirix is the standard for end-to-end communication technology testing and validation. After testing preempt any issues, organizations can then apply proactive monitoring to streamline performance and receive unique information that can be employed to facilitate a high-quality, profitable communication experience. Finally, they can use predictive analytics that provide actionable intelligence to enable smart, strategic business decisions based on customer experience insights.

Unmatched Expertise Applied

  • Yeah, we’re the geeks in this space! We live and breathe this stuff – it’s all we do. And no one has been doing it longer than us, since 1992 when we pioneered VoIP testing. As a result, our expertise in assuring the quality of IP communications is deeper, so we’re more thorough and can fix problems faster. We also love sharing what we know, whether it’s to counsel industry standard bodies, or to help our customers become more successful. Why would you trust your quality with anyone less?
  • We built a dream team of services professionals that wants to be on your team. Our expertise is applied by a world-class professional services and award-winning support team. But it’s more than great product support and training. We also have industry leading consultants to help you with best practices in testing methodology, custom developments, outsourced testing services, and project management. In short, we have the experts across all the technology and operational disciplines so that every stage of your service quality assurance initiatives is completely successful.

Unrelenting Customer Intimacy

  • We built a company culture around meeting your needs. We’re obsessed with understanding your needs and committed to meeting them. We take responsibility for your results. We see your problems as our own. We engage in a truly cooperative partnership with each of our customers. To do this all well, we built a strong company culture of agility, down-in-the-trenches solidarity, useful information exchange, and cooperative pursuit of results. We stay flexible to better serve you.
  • We know your needs are unique, and we have it all to tailor a solution for you. Many vendors talk about custom solutions, but few have the wherewithal to deliver. It takes a breadth of great products and services. It takes deep expertise well applied across a broad professional services team. And it takes a culture of agility and flexibility to meet customer needs. Only Empirix has it all in this industry. We put the products, expertise, and desire together to deliver a tailored solution that meets your pressing needs. We do it for some of the best-known organizations worldwide and we can do it for you.

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