Bedford, MA, USA

Empirix helps organizations adopt complex communications solutions with confidence. We combine the industry’s deepest knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure our customers realize the promise of their technology investments. Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets – from testing in R&D labs through monitoring the end-user experience. For over a decade, thousands of quality-conscious network equipment manufacturers, service providers and enterprises worldwide have trusted Empirix to reduce the time and cost of integrating new technologies into existing environments.

The ideal candidate will play a key role in Empirix’s Return Material Authorization (RMA) process. The candidate will be responsible in helping to determine root cause of all incoming RMAs..Additionally, this candidate will also assist engineers in the test and debug of new products (NPI).

The candidate must be able to work closely in a development team environment and be able to complete assigned tasks with minimum supervision.

Requirements:

• Requires at a minimum, an associates degree in engineering with 3-7 years of experience
• Experienced in the use of Logic Analyzers, Oscilloscopes, Multi-meter, and other types of debug equipment
• Engineering/Manufacturing debug – Ability to troubleshoot PCBs at the component level using schematics
• PCB rework experience (SMT and thru-hole soldiering)
• Basic PC troubleshooting capabilities
• The candidate should also possess knowledge of basic documentation principles

Desired Skills:

• Past experience in the Return Material Authorization (RMA) process
• Experience with OS installs (Windows and Linux)
• Experience with BIOS upgrades

We offer a competitive compensation package, including matched 401K plan, employee stock options, excellent benefits and much more.  For more information, please visit our website at www.empirix.com.

If you are interested in applying, please send your resume and cover letter, including salary requirements in order to be considered, to careers@empirix.com.  Please no phone calls or agencies.  We will only be able to respond to those candidates in which we have an interest.  EOE. 

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