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Oct 4, 2016

Empirix Announces Enhanced Automation Capabilities

New Features Cut Test Efforts by 50% and Increases QA Teams Efficiency by 200% Billerica, MA – October 4, 2016—Empirix, Inc. has released a new version of its Hammer Test System for end-to-end call center customer experience IVR and V...

Jun 29, 2016

Empirix to Optimize Customer Care Environments with Dedicated Analytics and Troubleshooting Capabilities

Empirix Customer Care delivers insight into customer service quality to accelerate problem resolution while optimizing the customer experience Mobile World Congress, Shanghai, China, June 29, 2016 - Empirix, Inc., the recognized leader in end-to-...

Jun 6, 2016

Empirix Receives Avaya DevConnect Certification for Encrypted and Disaster Recovery/Failover Communications Test Automation

Empirix Empowers Organizations to Test and Measure Secured Communications and Disaster Scenarios using its Hammer Platform Billerica, MA, June 6, 2016 - Empirix, Inc., the recognized leader in contact center assurance and end-to-end network perfo...

Mar 7, 2016

Empirix VoiceWatch Proactively Discovers Critical Service Disruptions in Leading Nationwide Toll-Free Network

Immediate Notifications Enable Customers to Avoid Significant Negative Impact to Contact Center Operations Billerica, MA, March 7, 2016 - Empirix, Inc., the recognized leader in contact center assurance and end-to-end network performance visibili...