Empirix Receives Industry Awards for Speech Technology Excellence and Outstanding Innovation
OneSight and Hammer Edge Recognized for Superior Performance and Quality
Bedford, MA – August 3, 2009 – Empirix Inc., the market leader of service quality assurance solutions for new IP communications, today announced that Technology Marketing Corporation (TMC) has named it as a recipient of three prestigious awards. Empirix has been presented with the Customer Interaction Solutions 2009 Speech Technology Excellence Award for the OneSight® solution, the INTERNET TELEPHONY 2009 TMC Labs Innovation Award for Hammer Edge™ and the Unified Communications2009 TMC Labs Innovation Award, also for Hammer Edge.
These TMC awards honor products that display innovation, unique features and significant contributions towards improving communications technology.
“Empirix has proven its commitment to quality and the further development of the IP communications industry through its Hammer and OneSight products,” said Tom Keating, CTO and TMC Labs Editorial Director. “These awards are presented to the best and the most unique products and services that this industry has to offer. Congratulations to Empirix for earning this great honor. I look forward to seeing more innovative solutions from Empirix as the company continues to contribute to the future of IP communications.”
OneSight is the only performance management solution designed to identify and resolve the problems found in the complex technology of today’s contact centers. By continuously monitoring the customer and agent experience, OneSight can verify that operations are functioning properly and detect performance impacting problems rapidly, often before they impact customers.
Hammer Edge is the next generation of testing for IP networks, services and applications. This multiservice test system grants network equipment manufacturers, service providers and large enterprises the ability to understand the effect of normal and harmful data traffic on their real-time services of voice and video in both secure and insecure scenarios. With Hammer Edge, companies can improve test productivity, product quality and time-to-market and revenue.
“We are excited that Empirix’s solutions have been recognized by such a well-known outlet,” said John D’Anna, president and CEO, Empirix. “These awards are further testament to the value of our products and technology and our commitment to assure the quality of our customers’ IP communications.”
The INTERNET TELEPHONY magazine 2009 TMC Labs Innovation Award highlights is published in the July and August 2009 issues. The Unified Communications magazine 2009 TMC Labs Innovation Award is published in the May/June 2009 issue. The Customer Interaction Solutions magazine Speech Technology Excellence Award is published in the August 2009 issue.
About Customer Interaction Solutions magazine
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. For more information, please visit www.cismag.com.
About Unified Communications magazine
Launched in July 2007, Unified Communications magazine is devoted to educating enterprise decision makers on why and how they need to deploy unified communications (UC) solutions. Every issue of Unified Communications magazine features a comprehensive news section; case studies of successful deployments and lessons learned; interviews with leading hardware and software companies; and an 'industry' section, featuring analysis of important mergers and acquisition, partnerships and a Wall Street perspective on the unified communications market. Unified Communications has a readership of 100,000.
About INTERNET TELEPHONY magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit www.itmag.com.
About TMC
Technology Marketing Corporation (TMC) is a global integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by as many as three million unique visitors each month worldwide, according to Webtrends. TMCnet has ranked within the top 3,000 in Quantcast's Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Websites. In addition, TMC produces ITEXPO, 4GWE Conference (in conjunction with Crossfire Media), Digium|Asterisk World and AstriCon (in conjunction with Digium), and Communications Developer Conference.
TMC also serves technology professionals with industry-specific Websites: IT.TMCnet.com, Cable.TMCnet.com, WiMAX.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com, Green.TMCnet.com, Healthcare.TMCnet.com, and Education.TMCnet.com.
For more information about TMC, visit www.tmcnet.com.
About Empirix
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP communications testing. Its widely acclaimed Hammer Test Engine™, with more than 30 patents, is the acknowledged global standard for validating the quality of IP networks, systems and applications. The world’s largest service providers, equipment manufacturers, and enterprise contact centers depend on Empirix’s solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs. Empirix is privately held and headquartered in Bedford, MA. For further information, please visit www.empirix.com.
Empirix Contact:
Payal Patel Cudia
Email: empirix@schwartz-pr.com
Tel: 781.684.0770
TMC Contact:
Jan Pierret
Marketing Manager
203-852-6800, ext. 228
jpierret@tmcnet.com
