Empirix Expands Service Assurance Offerings to Monitor Mobile Core Architectures
Hammer XMS Solution Brings VoIP and IMS Expertise to Rapidly Converging Mobile Networks
Bedford, MA––May 17, 2010–– Empirix™ Inc., the market leader of service quality assurance solutions for new IP communications, today announced that it has expanded its flagship Hammer XMSTM technology to provide end-to-end network monitoring for mobile core architectures. For mobile operators transitioning to all IP LTE networks, and traditional wire line operators or MSOs that are adding mobile service offerings, Hammer XMS helps lower the cost of deploying and maintaining multi-protocol network architectures and ensures a more consistent, high-quality customer experience.
With this announcement, Hammer XMS becomes a fully integrated network monitoring and analysis solution available to mobile service providers. It includes a rich suite of protocol support for both GSM and CDMA networks including MAP, CAP, IS-41, CAMEL and WIN services, complementing existing SS7/C7 and IMS protocol support. Hammer XMS extends its hallmark end-to-end view across TDM and IP domains to the mobile market, giving operators unparalleled visibility into the customer experience throughout the core network.
This expansion of the Hammer XMS product family represents a natural progression of functionality. Hammer XMS has supported IP and SS7, including SIGTRAN, simultaneously for several years. Now, Hammer XMS seamlessly integrates mobile protocol support into its design and gives mobile operators the flexibility to monitor core mobile networks over TDM or IP links. Transaction monitoring, real-time packet analysis and historical storage of CDRs enable operators to troubleshoot, analyze and report on service quality much more effectively – thereby giving them the ability to more quickly identify and fix issues before they impact their customers.
“As the boundaries between fixed and mobile services blur, end-to-end network validation will only become a larger, more complex task for providers adding mobile services as well as mobile operators migrating to all-IP networks,” said J.D. Doyle, general manager, service assurance solutions, Empirix. “Ultimately, however, these new services will help them become more nimble and Empirix is committed to smoothing the inevitable transition to IP, lowering costs and speeding the time to market for our customers.”
In addition to providing full capabilities for mobile operators to assure the quality and performance of their core networks, Hammer XMS provides operators with the tools to confidently introduce and monitor multiple IP-based elements and services. End-to-end correlation between TDM and IP domains is provided for mobile softswitches, helping carriers assure the quality of service over SIP-based trunks to the PSTN. Femto cell launches will go more smoothly as carriers will have the ability to monitor the quality of voice as traffic from femto cell is carried over the broadband network. Carriers can then assure a smooth integration of femto based sessions into the core mobile network. Additionally, carriers will be able to more effectively enforce SLAs with lower cost IP interconnect partners.
Empirix Hammer XMS is currently available. To learn more about the product, visit http://www.empirix.com/solutions/service_providers/mobile_core_monitoring.asp.
About Empirix Inc.
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP testing and application performance management. Its widely acclaimed Hammer Test Engine™, with patented technology is the acknowledged global standard for validating the quality of IP networks, systems and applications. The world’s largest service providers, enterprise contact centers, and equipment manufacturers depend on Empirix’s solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs. Empirix is privately held and headquartered in Bedford, MA. For further information, please visit www.empirix.com.
Empirix, Hammer and Hammer XMS are trademarks or registered trademarks of Empirix Inc. in the United States and other countries. All other trademarks contained herein are the property of their respective owners.
