Leveraging expertise and knowledge gained from VoIP, NGN and IMS testing experience, Empirix delivers carrier-class monitoring solutions that provide complete visualization into real-time service quality. When used by network operations, network engineering and customer support organizations, the Hammer monitoring portfolio:

• Enhances pro-active efforts to avoid service quality problems before customer’s quality of experience is impacted by detecting negative trends in quality metrics, alerting on pre-set thresholds, and scheduled testing for verification of service quality;



• Increases the efficiency of reactive measures undertaken to respond to network or service issues by providing real-time analysis and diagnostics for root cause identification to minimize ticket handling time, and verification of remediation steps;



• Optimizes searching and diagnostic analysis on the large volumes of information gathered by VoIP, NGN, IMS monitoring through intelligent database indexing and integrated call ladder visualization of messages per call / session messages;



• Provides flexibility of access through different Graphical User Interfaces (GUI) appropriate to user skill level

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Hammer XMS & Hammer XMS Active
Integrating active and passive monitoring techniques, the Hammer XMS family of products provides the truest assessment of network and service behavior. Scaling to handle the largest of networks, Hammer XMS synthesizes a wide range of critical operations data (real-time network performance statistics, extensive signaling and media metrics per call, detailed decodes of packet payloads and protocol messages, or simulated tests for voice quality analysis) making it a valuable asset across multiple groups within a service provider organization.

Hammer Call Analyzer
Quickly identifying the root source of network problems is critical to timely deployment and customer satisfaction. Hammer Call Analyzer, known as HCA, is a time-saving diagnostic and analysis tool for VoIP, NGN, and IMS networks. HCA can be used to uncover, isolate, and troubleshoot signaling and media problems. Valuable features include full protocol decodes, call/session correlation across multiple protocols and multiple domains, call/session flow visualization and media analysis.

 

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Product literature