Unified Communications Predict Predictive intelligence for maximizing the value of enterprise and communications technologies. Empirix xCentrix for Unified Communications enables smarter decisions throughout your organization. The solution transforms multiple streams of network, customer, and operational data into intelligence and presents it in a way that is meaningful to each unique user. Empirix provides an elegant web-based interface for drilling into micro events or layering multiple data points and KPIs to reveal hidden trends. There is no need to wait for queries results; Empirix delivers findings instantaneously. Empirix analytics provides actionable intelligence for tightly controlling costs, resolving complex issues, predicting customer trends and optimizing enterprise technology investments. Along with smarter day-to-day decision making, Empirix provides companies with important insight to uncover hidden revenue opportunities and new business models that create a long-term advantage.