Expert Services
Expertise to help you meet your performance goals
Managed services
Delivered by Empirix experts using our hosted Hammer equipment, our managed services ensure that your voice applications meet your performance goals and customer expectations. Our solutions cover the entire deployment lifecycle from benchmarking and baselining, through pre-deployment testing with Hammer On-Call® and Hammer Performance Assurance, to ongoing post deployment monitoring with Voice Watch®
Client services
Empirix Client Services provide unmatched expertise and end-to-end services to help you ensure the reliability, scalability, and performance of your Empirix solution. Look to our consulting services for a best-practice approach that delivers the resources you need to succeed—from planning and implementation through ongoing management and technology enhancements.
Whether you are seeking an introductory consultation, deploying an automated testing or monitoring strategy for the first time, upgrading your systems, installing a new software release, or undertaking some other task to ensure the effectiveness of your Empirix solution, our consulting services team can deliver a full range of consulting packages and stands by you around the clock.
Collaborating with your internal team, Empirix Expert Services team can help you meet any challenge, ensuring you achieve your business goals. You’ll benefit from extensive performance management and real-time reporting to help you improve your customers’ Quality of Experience—and build customer loyalty. Importantly, we’ll be your partner in whatever way works best for you—either on-site as part of your team or by remote connection.
