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Products and Services

Mastering Complexity End-to-End

  Enterprise Service Provider

Empirix E-XMS: Mobile and LTE
Monitoring

Understand how customers experience mobile communications with end-to-end network monitoring, regardless of service delivery method or protocol.

   

Empirix E-XMS: Video
Monitoring

Assess video quality and its impact on customer experience and network performance with fully correlated monitoring of QoE, QoS and control metrics.

   

Empirix E-XMS: VoIP and Fixed Line
Monitoring

Ensure networks are performing optimally and easily troubleshoot problems with a single solution for end-to-end QoS and QoE monitoring.

   

Empirix GTaaS
Testing

Empirix GTaaS is a service for validating Genesys and multi-vendor contact center environments from end-to-end.

   

Empirix Hammer Test Solution
Testing

Preempt issues with pre-deployment load, functionality, and interoperability testing for networks, contact centers, UC solutions, and carrier services.

   

Empirix Hammer Call Analyzer
Testing

Quickly diagnose issues in complex IP environments with an integrated solution for analyzing UC, VoIP, and IMS calls.

   

Empirix Hammer IP
Testing

Validate application performance with load, regression, and interoperability testing, and analyze customer experience and media quality to preempt business-impacting issues.

   

Empirix Hammer TDM
Testing

Easily test any new service, system upgrade, or software update before releasing it to customers.

   

Empirix IntelliSight
Analytics

Empirix IntelliSight is a Big Data platform optimized for customer experience, network and application performance management as well as strategic business decision making.

   

Empirix OneSight: Contact Center
Monitoring

Ensure availability and a great experience with an end-to-end monitoring solution that predicts issues before they can impact customers.

   

Empirix OneSight: Unified Communications
Monitoring

Gain complete visibility into performance with the only solution to combine both active and passive monitoring techniques in a single architecture.

   

Empirix OneSight: VoIP
Monitoring

Assure a user customer experience and optimize performance across with out-of-the-box, vendor-specific end-to-end Voice Over IP (VoIP) monitoring.

   

Empirix RTaaS
Testing

Empirix RTaaS validates contact center changes and new features to preempt customer-impacting issues

   

Empirix Testing as a Service
Testing

Empirix pre-deployment testing services provide a final go/no go analysis for critical contact center, UC, mobile and network technology deployments.

   

Empirix VoiceWatch Service
Monitoring

Monitor the end-to-end performance of voice applications and infrastructure - from the PSTN through the Interactive Voice Response (IVR).

   

Empirix xCentrix: Mobile
Analytics

Find new opportunities to profit and gain an enduring advantage with complete insight into how customers are utilizing network resources.

   

Empirix xCentrix: Unified Communications
Analytics

Make smarter decisions and realize the full value of communications investments with a detailed understanding of technology synergies.

   

Empirix xCentrix: VoIP
Analytics

Proactively diagnose complex service issues with networks analytics for drilling into micro events or layering multiple dimensions to reveal hidden trends.

   
  Enterprise Service Provider

Empirix Hammer Test Solution

Preempt issues with pre-deployment load, functionality, and interoperability testing for networks, contact centers, UC solutions, and carrier services.

   

Empirix Hammer Call Analyzer

Quickly diagnose issues in complex IP environments with an integrated solution for analyzing UC, VoIP, and IMS calls.

   

Empirix Hammer IP

Validate application performance with load, regression, and interoperability testing, and analyze customer experience and media quality to preempt business-impacting issues.

   

Empirix Hammer TDM

Easily test any new service, system upgrade, or software update before releasing it to customers.

   

Empirix Testing as a Service

Empirix pre-deployment testing services provide a final go/no go analysis for critical contact center, UC, mobile and network technology deployments.

   

Empirix GTaaS

Empirix GTaaS is a service for validating Genesys and multi-vendor contact center environments from end-to-end.

   

Empirix RTaaS

Empirix RTaaS validates contact center changes and new features to preempt customer-impacting issues

   
  Enterprise Service Provider

Empirix E-XMS: Mobile and LTE

Understand how customers experience mobile communications with end-to-end network monitoring, regardless of service delivery method or protocol.

   

Empirix E-XMS: Video

Assess video quality and its impact on customer experience and network performance with fully correlated monitoring of QoE, QoS and control metrics.

   

Empirix E-XMS: VoIP and Fixed Line

Ensure networks are performing optimally and easily troubleshoot problems with a single solution for end-to-end QoS and QoE monitoring.

   

Empirix OneSight: Contact Center

Ensure availability and a great experience with an end-to-end monitoring solution that predicts issues before they can impact customers.

   

Empirix OneSight: Unified Communications

Gain complete visibility into performance with the only solution to combine both active and passive monitoring techniques in a single architecture.

   

Empirix OneSight: VoIP

Assure a user customer experience and optimize performance across with out-of-the-box, vendor-specific end-to-end Voice Over IP (VoIP) monitoring.

   

Empirix VoiceWatch Service

Monitor the end-to-end performance of voice applications and infrastructure - from the PSTN through the Interactive Voice Response (IVR).

   
  Enterprise Service Provider

Empirix IntelliSight
Analytics

Empirix IntelliSight is a Big Data platform optimized for customer experience, network and application performance management as well as strategic business decision making.

   

Empirix xCentrix: Mobile

Find new opportunities to profit and gain an enduring advantage with complete insight into how customers are utilizing network resources.

   

Empirix xCentrix: Unified Communications

Make smarter decisions and realize the full value of communications investments with a detailed understanding of technology synergies.

   

Empirix xCentrix: VoIP

Proactively diagnose complex service issues with networks analytics for drilling into micro events or layering multiple dimensions to reveal hidden trends.