Service Quality Monitoring
Assure quality by rapidly locating and resolving network performance issues
Empirix provides solutions to automate service and network diagnostics and analysis, and then ensure quality of service (QoS) for your customers. Empirix not only lowers the cost of deploying and maintaining your network, but also helps to ensure customer satisfaction and minimize churn. Our QoS solutions maintain historical information on call flows and call quality, allowing network operations to rapidly locate and resolve network performance issues.
Empirix delivers local or network-wide solutions based on our best-in-breed Hammer product technology. Coupled with unparalleled expertise and professional services, Empirix delivers a new level of control over network operations to service providers. Through these engagements, Empirix is your trusted advisor for network QoS monitoring and testing assurance, applying deep experience to solve your most difficult problems. For the first time, network operators can access real-time detailed views of both call flows and instantaneous call quality - all through a simple and automated point-and-click GUI. Key Performance Indicators pinpoint and resolve even the most ephemeral network congestion and operational issues.
These Empirix products are available separately or as part of a total QoS solution:-
Fault and performance monitoring: Hammer XMS™, Passive Analysis
A distributed system with signaling and media filtering that monitors IP networks and applications, integrating diagnostics, analytics and reporting for Network Engineering, Operations, and Customer Care. -
Fault and performance monitoring: Hammer XMS™, Active Analysis
A distributed system that actively tests and monitors live networks and applications, simulating real-world endpoint behaviors to assess as well as troubleshoot key QoS metrics and SLAs. -
Fault and performance monitoring: Hammer XMS/S7™, SS7 Network Analysis
A distributed system to monitor SS7 core network infrastructure to assess, troubleshoot, and report on key signaling QoS metrics and SLAs. -
Fault and performance analysis and reporting: Hammer xCentrix™, Service Assurance Analytics
An analytics solution that seamlessly integrates with Hammer XMS to provide customizable views/reports, executive dashboards and enables users to interactively explore data to find patterns and identify root causes.
