Empirix: Customer Experience Management Solutions

Hammer Ohm™: Troubleshooting for Remote Work Environments

The world’s largest communication service providers and enterprises depend on Empirix for test automation, network and service performance monitoring, assurance and analytics every day.



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Cable operators


Healthcare organizations


Mobile network operators

Explore Our Products

Empirix partners with you to improve customer experience end-to-end by identifying and resolving the biggest challenges affecting quality within your communications environment.

Monitoring, Assurance and Analytics
Monitor mobile or fixed network environments to identify root cause of service-impacting issues.
Contact Center Assurance
Proven voice test automation solutions for your contact center and enterprise environment.

News & Insights

Blog: Empirix® Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software
White Paper
eBook: Why a Distributed Workforce Wreaks Havoc on Your Business (and what you can do about it)
Blog: Building a 5G Network that Can’t Fail

Success Stories

Positive family customer experience

Charter Communications improves QoE

Charter Communications, a popular North American telecommunications company, chose Empirix when seeking a way to reduce operating expenditures through improved workflows and staff efficiencies.

Happy caller

Impact Telecom gains unlimited network visibility

Impact Telecom is a leading, full-service telecommunications company comprised of a family of brands that deliver effective and flexible solutions to carrier, commercial and retail customers worldwide.

Ready to learn more?

Our dedicated sales and support teams are standing by.