Empirix: Customer Experience Management Solutions

Troubleshooting for Remote Work Environments with Hammer Ohm™

The world’s largest communication service providers and enterprises depend on Empirix for test automation, network and service performance monitoring, assurance and analytics every day.

Finance

Banks

Cable icon

Cable operators

Healthcare

Healthcare organizations

Telco

Mobile network operators

Explore Our Products

Empirix partners with you to improve customer experience end-to-end by identifying and resolving the biggest challenges affecting quality within your communications environment.

For Remote Workers
WebRTC and internet testing and monitoring for today's remote workforce
For CSPs
Assurance and Analytics to monitor mobile or fixed networks to identify root cause.
For Contact Centers
Automation and service assurance solutions for your contact center and enterprise.

News & Insights

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Blog
Blog: Empirix® Helps CEHE Confidently Migrate to Five9 Cloud-Based Contact Center Software
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White Paper
eBook: How to Keep Customer Experience Consistent Across a Distributed Workforce
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Blog
Blog: Building a 5G Network that Can’t Fail

Success Stories

Positive family customer experience

Charter Communications improves QoE

Charter Communications, a popular North American telecommunications company, chose Empirix when seeking a way to reduce operating expenditures through improved workflows and staff efficiencies.

Happy caller

Impact Telecom gains unlimited network visibility

Impact Telecom is a leading, full-service telecommunications company comprised of a family of brands that deliver effective and flexible solutions to carrier, commercial and retail customers worldwide.

Ready to learn more?

Our dedicated sales and support teams are standing by.