Cable One Case Study

Service provider gains end-to-end network insight

Cable One logo

Cable One, a North American Internet and cable service provider, leverages Empirix solutions for troubleshooting, root cause analysis and to better understand network issues that affect customer experience.


Subscriber using laptop

Using Empirix’s holistic view of subscribers and devices, Cable One has experienced:

A reduction in time to resolve issues

An empowered customer service/customer care team with helpful data

Better network capacity planning

Reduced customer churn/operational costs


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