Safeguarding customer experience since 1992
Technology understanding
We have deep knowledge of complex customer communication technologies—voice, video, mobile, chat, Web, IM, unified communications, IP technologies, VoIP, VoLTE, IMS, NGN, and more.
And our end-to-end testing and validation solutions help clients deliver high-quality, profitable communication experiences.
Integrated architecture
We supply a single, integrated architecture that enables data collection, aggregation and mediation, analysis, and information generation and visualization.
Market leadership
No matter how our leadership is measured—clients, sales, deployment sizes, market share, market growth, global presence, product awards, thought leadership, or industry accolades—we are a cut above the rest, and we work to make sure we remain so every day.
Product innovation
We maintain a three to five year vision while ensuring current offerings meet the needs of today.
Service professionals
Our expertise is applied by a world-class services professionals and an award-winning support team. We also have industry-leading consultants to help you with best practices in testing methodology, custom developments, outsourced testing services, and project management.