Coffee Talk Series: How to Reduce Operating Costs and drive up NPS
March 2, 2021
Join us for our next virtual Coffee Talk event where you can learn how companies like HSBC, Verizon, and JP Morgan have reduced operational cost of servicing customers by up to 89% that drives up NPS
What CSP’s Can Do to Help Enterprise Calls Reach Target Customers
February 10, 2021
Join Steve Kish, Product Manager at Empirix to explore the impact of the June 30 deadline for STIR/SHAKEN implementation and how the telecommunications industry has worked hard to prepare, exploring also what impact this will have on enterprises’ ability to connect with their target customers
How To Gain Visibility & Predictability into At-Home-Networks
December 15, 2020
By extending testing and monitoring efforts to work-from-home environments, companies can achieve the end-to-end visibility they need to consistently deliver high-quality voice interactions with customers and colleagues regardless of their location.
Join us for a brief exploration and demo of test automation within work-from-home environments and be in with a chance of winning a Fortnum & Mason Christmas hamper!