Products
Hammer: Optimize Quality of Experience
The Empirix Hammer Test System is the leading automated solution for real-world contact center testing to optimize Quality of Experience. It is a complete testing solution in a single, easy-to-use package.
Holistix: Visibility and Intelligence
Efficiently gain the visibility and intelligence that improve the subscriber experience, reduce churn, streamline operations, and reveal innovative business models through a single platform for both near-real-time monitoring and data analytics.
RAN Vision and Diagnostix
- RAN Vision: Understand the impact of the radio environment on subscribers, using our Radio Access Network analytics and troubleshooting solution.
- Diagnostix: High-quality probes to support service assurance monitoring for your entire network, end to end.
VoiceWatch, OneSight for VoIP, and Hammer On-Demand
- VoiceWatch: A proactive service to monitor the end-to-end performance of voice applications and infrastructure from the caller’s perspective.
- OneSight for VoIP: A complete, end-to-end solution capable of proactively monitoring and analyzing customer experience and network performance by application in real time.
- Hammer On-Demand: A powerful, intuitive and innovative solution capable of automating functional and regression testing for voice-enabled applications.
Latest blog
White papers
- Introducing Empirix Customer Analytics
- The 5 KPI Classes Driving Customer Experience Management
- NOC to SOC: A Next-Gen Approach to Understanding and Proactively Assuring Customer Experience
Video demonstrations
Please contact us to arrange a demonstration of a product or service, tailored to your specific needs.