Improve customer experience with near real-time intelligence

How do you turn terabytes of raw data into real-time intelligence that can improve the customer experience, performance management, and strategic business decision making?

Efficiently gain the visibility and intelligence that:

  • Improves the subscriber experience
  • Reduces customer churn
  • Streamlines business operations
  • Reveals innovative business models

Holistix Real-Time Monitoring Screenshot

A single platform for both near real-time monitoring and data analytics

Empirix Holistix is a platform that allows organizations to process information, uncovering insights that can be leveraged to quickly generate actionable intelligence and analysis based on highly nuanced results.


Near-real-time monitoring and alarms

Build near-real-time views of services for early warning of revenue-impacting issues.

Read more

  • Extract near real-time information from any existing data source
  • Generate indicators grouped by configurable dimensions
  • Associate any KPI/KQI to any service
  • Investigate issues up to the single data record (xDR), including protocol analysis, once alarms are generated
  • No need to rely on separate protocol analyzers anymore
  • Check the behavior of any single indicator and/or alarm over time through Holistix’s embedded business intelligence

Quality of Experience and Digital Transformation

Data analytics

Discover the information hidden in billions of data records related to subscriber traffic.

Read more

  • Extract valuable information from network traffic leveraging Empirix’s extensive expertise available through the analytics packages
  • Adapt and tailor each report to keep them updated with multi-departmental requirements
  • Easy-to-configure linked dashboards composed of data aggregated from the Holistix database
  • Visually navigate data to discover hidden relationships amid large data volumes

Satisfied customer

Subscriber analytics

Retrieve single subscriber or group of subscribers session information in “non-technical” format.

Read more

  • All services accessed by a single subscriber or group of subscribers are scored by a set of KPI/KQI 
  • Optional data enrichment from CRM
  • Fully integrated with troubleshooting tools through drilldown


Ready to learn more?

Our dedicated sales and support teams are standing by.