Solutions

Monitoring, Assurance and Analytics
Monitor mobile or fixed network environments to identify root cause of service-impacting issues.
Contact Center Assurance
Proven voice test automation solutions for your contact center and enterprise environment.

Use cases

5G technology concept

5G service assurance

Empirix solves the 5G assurance challenge.


OTT Video Assurance

Encrypted OTT video assurance

Optimize QoE and QoS with true visibility into OTT encrypted video traffic.


Cloud Network

Hybrid cloud

A cloud hybrid designed for the real world.


Satisfied customer call

IVR testing

Ensure CX with automated IVR tests.


Quality of Experience and Digital Transformation

Network diagnostics

Leverage network diagnostic intelligence to improve QoE


Performance monitoring

Performance monitoring and diagnostics

Ensure performance of VoIP, contact center, and unified communications technologies.


Performance testing

Performance testing

Ensure end-to-end performance in your contact center or enterprise network.


Datacenter

Regression testing

Protect your brand with automated quality assurance and regression tests.


Security vault

Security and interoperability testing

Automated VoIP, contact center, and unified communications test capabilities.


Robocaller

STIR/SHAKEN assurance

Ensure continued call quality with new regulatory compliance requirement.


System Health Monitoring

System health monitoring

Real-time monitoring and unified communications and contact centers.


Engineer

Test automation

End-to-end VoIP, contact center, and unified communications testing.


Couple

User experience monitoring

UX monitoring for contact centers and unified communications.

Industries

Technology

Banking and financial

Your return on investment depends on successful user and customer experience journeys.



Pharmacy Customer Experience

Healthcare

We help the world’s top healthcare providers achieve cost containment objectiveswithout sacrificing a personalized user experience in their contact centers.


Retail Industry Assurance

Retail

Our retail solutions help you monitor order status, store locations, and telecom centralization. Perform ready-for-business checks and holiday performance test automation audits as needed.


Global Network

Telecommunications

Our end-to-end testing and validation solutions help clients deliver high-quality, profitable communication experiences.


Utilities Industry

Utilities

Proactive notifications and outage applications are critical for your customers. In fact, in times of need, they are the only ones that matter.

Ready to learn more?

Our dedicated sales and support teams are standing by.