Use cases
5G service assurance
Empirix solves the 5G assurance challenge.
Encrypted OTT video assurance
Optimize QoE and QoS with true visibility into OTT encrypted video traffic.
Hybrid cloud
A cloud hybrid designed for the real world.
IVR testing
Ensure CX with automated IVR tests.
Network diagnostics
Leverage network diagnostic intelligence to improve QoE
Performance monitoring and diagnostics
Ensure performance of VoIP, contact center, and unified communications technologies.
Performance testing
Ensure end-to-end performance in your contact center or enterprise network.
Regression testing
Protect your brand with automated quality assurance and regression tests.
Security and interoperability testing
Automated VoIP, contact center, and unified communications test capabilities.
STIR/SHAKEN assurance
Ensure continued call quality with new regulatory compliance requirement.
System health monitoring
Real-time monitoring and unified communications and contact centers.
Test automation
End-to-end VoIP, contact center, and unified communications testing.
User experience monitoring
UX monitoring for contact centers and unified communications.
Industries
Banking and financial
Your return on investment depends on successful user and customer experience journeys.
Healthcare
We help the world’s top healthcare providers achieve cost containment objectives—without sacrificing a personalized user experience in their contact centers.
Retail
Our retail solutions help you monitor order status, store locations, and telecom centralization. Perform ready-for-business checks and holiday performance test automation audits as needed.
Telecommunications
Our end-to-end testing and validation solutions help clients deliver high-quality, profitable communication experiences.
Utilities
Proactive notifications and outage applications are critical for your customers. In fact, in times of need, they are the only ones that matter.
