Use cases
5G service assurance
Empirix solves the 5G service assurance challenge.
Network diagnostics
The inability to diagnose, understand, and resolve the root cause of UC and contact center issues within a reasonable timeframe leads to repeat offenses.
OTT video assurance
Optimize QoE and QoS with true visibility into OTT encrypted video traffic.
STIR/SHAKEN assurance
Ensure continued call quality with new regulatory compliance requirement.
System health monitoring
Improve CX and UX with fewer issues and faster time to resolution
User experience monitoring
Understand and identify UX and CX issues before they occur.
Industries
Banking and financial
Your return on investment depends on successful user and customer experience journeys.
Healthcare
We help the world’s top healthcare providers achieve cost containment objectives—without sacrificing a personalized user experience in their contact centers.
Retail
Our retail solutions help you monitor order status, store locations, and telecom centralization. Perform ready-for-business checks and holiday performance test automation audits as needed.
Telecommunications
Our end-to-end testing and validation solutions help clients deliver high-quality, profitable communication experiences.
Utilities
Proactive notifications and outage applications are critical for your customers. In fact, in times of need, they are the only ones that matter.
