5G Service Assurance

Empirix solves the 5G service assurance challenge

Commercial and consumer network customers have a seemingly insatiable appetite for innovation — mobile device use is on the rise, smart homes are surging, and businesses can’t be in business without a digital footprint. Customers are demanding more bandwidth, better reliability, and faster service but they want it for less. So with shrinking margins and flat ARPU (Average Revenue Per User), how can mobile providers satisfy market demands?

They can’t. At least not with today’s 2G, 3G and 4G networks. Network architectures must fundamentally transform in order to meet these demands. Herein lies the justification for 5G, the next generation network that combines the latest radio access network and network virtualization technologies into a scalable, cost-efficient network designed to provide customers with the unprecedented bandwidth, throughput and reliability that they are demanding. It is a quantum leap for both mobile service providers and their customers.

Doctor examining results over a 5G network

Service assurance is more critical than ever

5G networks are complex. Often comprised of both physical and virtual components, capturing, correlating and analyzing traffic across the network is a challenge.

Digital Transformation

Quantum leap

Entrusted to monitor and troubleshoot some of the world’s largest networks, Empirix’s service assurance platform, Diagnostix, formerly known as E-XMS, is capable of monitoring both hybrid and pure cloud-native 5G networks. This puts Empirix in a unique position to support communication service providers who have identified a migration path for their networks to 5G.

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Our unrivaled architecture distributes services across the network where they’re needed most (microservices) to provide unparalleled scale and end-to-end visibility into traffic, services, and network performance. This is critically important for service providers who want to migrate to 5G – they’re looking to leverage existing investments by integrating non-standalone 5G radio systems into their previous generation LTE core networks, therefore boosting network performance for subscribers. However, legacy-style probes limit visibility to the physical network and do not extend to 5G radio systems, creating blind spots. Diagnostix architecture eliminates the blind spots by empowering mobile network operators to extract and analyze both user and control plane traffic and achieve panoramic visibility across their network, traffic and services.

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