Cable Network Service Assurance

End-to-end traffic visibility of your cable network

Cable operators have always been innovators in providing quad-play services to residential and business customers.

And the maturation and wide deployment of IMS core infrastructures have given you new options, such as flexible service delivery and network rationalization.

But you also have a new challenge: managing increasingly complex environments while maintaining high levels of customer satisfaction.

This is where we come in. We have a long history of helping Cable Operators monitor protocols and IMS networks. And now we combine this with the unique ability to reveal Quality of Experience (QoE) of services delivered over your networks.

So whether you’re focused on SIP trunking delivery to enterprise, or voice rollout to any platform, we’ll work with you to help exceed customer expectations.

Key Materials

NOC to SOC: A Next Generation Approach to Understanding and Proactively Assuring Customer Experience White Paper

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The 5 KPI Classes Driving Customer Experience Management White Paper

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Cable infrastructure

Gain end-to-end visibility of customer experience from IMS Core, through CMTS, to the end point.

Leverage our unique enrichment and analytic capabilities to understand customer experience, including MTA behavior, service creation and delivery, and call quality throughout your core and access network.


You gain proactive visibility into the services delivered over all routes, together with the tools to manage SLAsprovide reports, and quickly determine the root causes of problems.

Enjoy insight on how peering partners and destinations are performing.

Success Stories

Charter Communications

Charter Communications, a popular North American telecommunications company, chose Empirix when seeking a way to reduce operating expenditures through improved workflows and staff efficiencies.

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