Use mobile data traffic to improve customer experience
A single platform covers both voice and data services. This gives you unparalleled understanding of customer experience, user behavior, and network performance.
Contents
Our innovative solutions also provide you with:
- Frameworks for improving network management and accelerating monetization
- Integrated data collection and analytics, providing in-depth understanding of UX and behavior
- Cross-functional data analytics for smarter decision making
Customer experience assurance
Detailed insights on the subscriber experience when using mobile data services.
Our tools correlate perceived service quality with network performance, and provide detailed information on the applications, cells and devices currently in use.
EPC and Mobile Voice
Enjoy end-to-end insights into the mobile core network.
We enable a deep analysis of voice and data services that easily scales to fully troubleshoot network and service issues.
You benefit from decreased MTTR, reduced operational costs, and optimized technical skills—essentially, an overall improvement to customer experience.
Roaming
Operational insight on roaming users to improve revenues, improve partner relations, and assure customer experience.
Rapidly identify roaming issues for both inbound and outbound customers.
VoLTE
End-to-end visibility of the subscriber experience while accessing Voice over LTE services.
We have industry leading troubleshooting and diagnostic solution that can be adopted for pre-deployment testing and full-production service monitoring.
Correlate network signaling and voice traffic to get a complete picture of customers’ perceived overall experience.
