Application, Service and Network Monitoring

Gain ultimate visibility into network performance

Measure the QoS of all voice and web (HTTP) traffic in your network with Empirix passive monitoring. Important key performance indicators (KPIs) are built into hierarchical models to provide call volume, call quality, call duration, and call failure visibility across SIP carriers, data centers, SBCs, interactive voice response systems (IVRs), and office or contact center locations.

Testing and Monitoring Team

Identify issues quickly

Efficiently identify the root cause of communication network elements and the severity of impact by aggregating, correlating, enriching, and monitoring VoIP and web traffic.


Third-party data

Ingest data sets of third-party SBCs, call managers, or all detail records (CDRs) to enrich and enhance visibility into VoIP traffic.

Happy CX

Advanced reporting

Reports, alerts, and a dashboard for important key performance indicators (KPIs).


Machine learning

Machine learning enables the dynamic threshholding of KPIs by day of the month and day of the week, making alarms and notifications smarter.

Network performance monitoring blog posts

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