Gain ultimate visibility into network performance
Measure the QoS of all voice and web (HTTP) traffic in your network with Empirix passive monitoring. Important key performance indicators (KPIs) are built into hierarchical models to provide call volume, call quality, call duration, and call failure visibility across SIP carriers, data centers, SBCs, interactive voice response systems (IVRs), and office or contact center locations.
Identify issues quickly
Efficiently identify the root cause of communication network elements and the severity of impact by aggregating, correlating, enriching, and monitoring VoIP and web traffic.
Ingest data sets of third-party SBCs, call managers, or all detail records (CDRs) to enrich and enhance visibility into VoIP traffic.
Reports, alerts, and a dashboard for important key performance indicators (KPIs).
Machine learning enables the dynamic threshholding of KPIs by day of the month and day of the week, making alarms and notifications smarter.
Network performance monitoring blog posts
- As communications service providers (CSPs) race to implement 5G technology, customers’ expectations are at an all-time high. Consumers want best-of-breed service, yet they’re as price conscious as ever. Therefore, CSPs […]
- Empirix Diagnostix software can fully trace and analyze 5G NSA traffic for Options 3, 3a and 3x Empirix Inc., a premier global provider of voice and data service assurance solutions, […]
- Diagnostix, Empirix’s end-to-end network monitoring platform, offers some exciting new features in its latest release. Customers who upgrade to Diagnostix 6.2 can look forward to the following capabilities: SIP Flex […]
- To better serve our rapidly growing European client base and double-digit growth, Empirix has opened a modern, new office in Gurugram, India as well as new, expanded office locations in […]