Category: Solutions

Customer Experience Assurance

Holistix

The Knowledge to Take Intelligent Action

Holistix is the key to turning your billions of network data records into the knowledge you need to make intelligent decisions—both for your business and your customer-facing services.

Holistix provides unparalleled visibility of performance across your devices, services, locations, and networks. In essence, you get a complete picture of customer experience.

Diagnostix

Actionable Intelligence on true Customer Experience

Diagnostix gives you the tools to get to the root cause of network and service issues.

Powerful correlation features deliver end-to-end visibility of calls and transactions in the network. Industry-leading media analysis tools also let you fully understand quality of voice.

The Knowledge to Take Intelligent Action

Holistix is the key to turning your billions of network data records into the knowledge you need to make intelligent decisions—both for your business and your customer-facing services.

Holistix provides unparalleled visibility of performance across your devices, services, locations, and networks. In essence, you get a complete picture of customer experience.

More on Holistix

IS screenshot

Actionable Intelligence on true Customer Experience

Diagnostix gives you the tools to get to the root cause of network and service issues.

Powerful correlation features deliver end-to-end visibility of calls and transactions in the network. Industry-leading media analysis tools also let you fully understand quality of voice.

More on E-XMS

Diagnostix (E-XMS) Screenshot

White papers

  • Customer Experience Assurance
  • NOC to SOC: A Next-Gen Approach to Understanding and Proactively Assuring Customer Experience
  • The 5 KPI Classes Driving Customer Experience Management
  • Understanding Quality of Experience for Mobile Data

Video demonstrations

Contact us to arrange a demonstration of a product or service.