Empirix Extends VoIP Assurance Portfolio to Support STIR/SHAKEN Requirements
Fraudulent robocalls are today’s No. 1 consumer complaint to the Federal Communications Commission (FCC). To combat illegal spoofing and protect consumers, the FCC has prescribed that service providers implement a set of tools, known as STIR (Secure Telephone Identity Revisited)/ SHAKEN (Signature-based Handling of Asserted Information Using toKENs), designed to identify signs of fraudulent, automated call
However, the implementation of STIR/ SHAKEN can affect call quality.
STIR/ SHAKEN adds authentication and verification steps to the traditional call flow architecture to validate call authenticity. To ensure this architectural change doesn’t impact call quality, telco providers should extend existing monitoring systems to include STIR /SHAKEN monitoring.