eBook: Why a Distributed Workforce Wreaks Havoc on Your Business (and what you can do about it)

With an estimated 92% of the virtual workforce expecting to work from home indefinitely, companies must put a long-term strategy in place for managing remote worker technology failures that impact customer experience and workforce productivity.

This eBook, Why a Distributed Workforce Wreaks Havoc on Your Business (and what you can do about it) highlights the 12 most critical and actionable steps that contact center operations and IT teams can take to detect and prevent such failures.

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Why a Distributed Workforce Wreaks Havoc on Your Business (and what you can do about it)