Homepage

About Empirix

We deliver end-to-end, real-time visibility of users' and networks' behavior to companies around the globe.

  • 5 of the top 10 global banks use Empirix

  • 12 of the top 20 cable operators in North America are Empirix clients

  • 9 of the top 30 mobile operators have deployed the Empirix System Architecture

  • 8 of the top 10 healthcare organizations leverage Empirix

Featured products

IntelliSight

The Knowledge to Take Intelligent Action

IntelliSight is the key to turning your billions of network data records into the knowledge you need to make intelligent decisions—both for your business and your customer-facing services.

IntelliSight provides unparalleled visibility of performance across your devices, services, locations, and networks. In essence, you get a complete picture of customer experience.

More on IntelliSight

Hammer

The Trusted Technology That Delivers Results

For over 20 years Hammer has been the trusted name in testing contact center and IP telephony solutions.

From the lab to the production environment, from pre-launch to post-production, Hammer lets you reduce risk, reduce effort, and accelerate testing and development.

Whether an on-premises solution or hosted by us, there is a configuration to suit your needs.

And, with the newest Hammer technology, you can even test in secure environments and take advantage of advanced speech recognition capabilities.

More on Hammer

News

Empirix VoiceWatch Proactively Discovers Critical Service Disruptions in Leading Nationwide Toll-Free Network

Mar 7, 2016

Immediate Notifications Enable Customers to Avoid Significant Negative Impact to Contact Center Operations

Billerica, MA, March 7, 2016 - Empirix,...

Enabling High Quality Voice as a Service for inContact

Dec 15, 2015

Empirix Solutions Enable inContact to Deliver High Quality Voice as a Service to Customers.

Empirix IntelliSight solution underpins ability to val...