Empirix helps organizations adopt complex communications solutions with confidence.

We combine the industry’s deepest knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure our customers realize the promise their technology investments.

Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets -- from testing in R&D labs through monitoring the end-user experience.

Our customers benefit from our real-world knowledge to confidently roll out new solutions. For over a decade, thousands of quality-conscious network equipment manufacturers, service providers and enterprises worldwide have trusted Empirix to reduce the time and cost of integrating new technologies into existing environments.

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• Empirix At A Glance
• Corporate Backgrounder

The Empirix Advantage

• The best insight into what customers’ experience. Empirix’s patented Web and voice transaction engines emulate real customer behavior, providing the most accurate and deepest insight into what customers actually experience.

• Proven as the worldwide leader in VoIP, Network Testing & Monitoring. Empirix provides a broad range of award-winning Hammer™ testing and monitoring solutions designed to ensure the quality and performance of VoIP and IP Storage applications throughout their life cycle. Our easy-to-use products will benefit your development teams, and provide rapid return on investment.

• Correlation of customer experience with underlying system performance. Empirix solutions can correlate the customer perspective with data on the performance of underlying systems, to pinpoint technology issues that could adversely impact customers.

• A proactive approach to assuring technology performance. Unlike reactive systems that only alert IT staff after something breaks, Empirix solutions are designed to identify emerging problems so they can be fixed before customers are affected. As the saying goes, "It slows down before it goes down."

• Years of experience in Web and voice applications. As inventor of Hammer®—known as the gold standard of testing for telecommunications equipment—Empirix has more than a decade of experience with contact center technology. It was also the first to introduce testing and management solutions designed specifically for Web applications and Web Services, and remains the only vendor able to simultaneously test the Web and voice components of applications such as Siebel.

• Rapid return on investment for its customers. Empirix solutions are known for their ease of use and fast time to implement. That means organizations can get up and running in hours or days instead of weeks or months.

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